Article 1 - Data Controller
The data controller for personal data is the IMpakt28 group, represented by its various legal entities depending on the relevant jurisdiction.
DPO (Data Protection Officer) contact: support@impakt28.vc
Article 2 - Applicable Legal Framework
As IM28 operates internationally, personal data processing is carried out in accordance with applicable regulations based on the User's country of residence, including:
- The General Data Protection Regulation (GDPR) for European Union residents
- The Federal Data Protection Act (FDPA) for United Arab Emirates residents
- The Personal Data Protection Bill for India residents
- Applicable national laws in other jurisdictions
Article 3 - Data Collected
3.1 Identification Data
- Title, surname, first name
- Date of birth
- Nationality
- Identity document number (ID card, passport)
- Full postal address
3.2 Contact Data
- Email address
- Mobile phone number
3.3 Professional Data (Legal Entities)
- Company name
- Registration/tax identification number
- Registered office address
- Identity and contact details of legal representative
3.4 Financial and Transaction Data
- Amounts invested and contribution history
- Pass transaction history
- Payment information
- KYC/AML documents
3.5 Technical Data
- IP address
- Browser type and operating system
- Login and browsing data
- Cookies and trackers (see Cookie Policy)
Article 4 - Processing Purposes
Your personal data is processed for the following purposes:
- Onboarding management and account creation
- Identity verification (KYC - Know Your Customer)
- Anti-money laundering and counter-terrorism financing (AML/CFT)
- Contract execution and Pass management
- Payment processing and reward distribution
- Communication with IMpakters (notifications, reports)
- Platform security and fraud prevention
- Service improvement and statistical analysis
- Compliance with legal and regulatory obligations
Article 5 - Legal Basis for Processing
The processing of your data is based on:
- Contract execution: Pass acquisition and management, reward payment
- Legal obligation compliance: KYC/AML, financial regulations, taxation
- IM28's legitimate interest: security, fraud prevention, service improvement
- Your consent: marketing communications (where applicable)
Article 6 - Data Recipients
Your data may be shared with:
- IM28 group entities worldwide
- Service providers (hosting, payment, identity verification)
- Competent authorities upon legal request
- Professional advisors (lawyers, auditors, accountants)
All recipients are bound by confidentiality obligations.
Article 7 - International Data Transfers
Due to IM28's international presence (UAE, Estonia, France, USA, India), your data may be transferred to countries outside your jurisdiction of residence.
These transfers are safeguarded by appropriate guarantees in accordance with applicable regulations:
- Approved standard contractual clauses
- Adequacy decisions
- Binding corporate rules
- Other recognized transfer mechanisms
Article 8 - Data Retention
Your data is retained for the following periods:
- Account data: duration of contractual relationship + 5 years after closure
- KYC/AML documents: minimum 5 years after end of relationship (per local regulations)
- Transaction data: 10 years (accounting and tax obligations)
- Login data: 1 year
- Cookies: see Cookie Policy
Article 9 - Your Rights
In accordance with applicable regulations, you have the following rights:
- Right of access: obtain confirmation of processing and receive a copy of your data
- Right to rectification: have your inaccurate or incomplete data corrected
- Right to erasure: request deletion of your data (within legal limits)
- Right to restriction: obtain processing limitation in certain cases
- Right to portability: receive your data in a structured format
- Right to object: object to processing based on legitimate interest
- Right not to be subject to automated decision-making: not be subject to decisions based solely on automated processing
Important
Exercise of these rights must not compromise IM28's essential operations or compliance with its legal obligations (particularly KYC/AML).
To exercise your rights: support@impakt28.vc
Article 10 - Data Security
IM28 implements appropriate technical and organizational security measures to protect your data:
- Encryption of data in transit and at rest
- Strict role-based access controls
- Continuous system monitoring
- Regular backups and continuity plans
- Staff training on data security
Article 11 - Data Breach Notification
In the event of a personal data breach likely to pose a risk to your rights and freedoms, IM28 will notify the competent authorities and, where necessary, affected individuals within the timeframes required by applicable regulations.
Article 12 - Complaints
If you believe that the processing of your personal data constitutes a violation of applicable regulations, you have the right to lodge a complaint with the competent supervisory authority in your country of residence.